Prize Collection Process
As soon as you win a prize on City1016, our prize department will get in touch with you over the phone, sms or email. Once you receive your confirmation call, here is what you can do. Head to the below address to claim your prize!
Prizes must be collected by winners themselves by presenting their original ID.
Prizes cannot be collected by someone else on their behalf. Parents may however collect prizes for their children by presenting a valid ID.
Prizes must be collected within 4 weeks of winning.
If you have won a cash prize, visit our office on Tuesday between 10am – 1pm or 2pm – 5pm.
Cash must be collected by the winners themselves by presenting their original ID and cannot be collected by anyone else on their behalf.
Cash must be collected within 4 weeks of winning.
Location: Dubai Media city, CNN building no 2, Room 103
Collection hours (All prizes Except Cash): 10am to 1pm or 2pm to 5pm on Mondays or Tuesdays only.
Collection hours (Cash prizes): 10am to 1pm or 2pm to 5pm on Tuesdays only.
For any inquiries regarding the prizes please contact:
For inquiry, you can email: Prizeteam@arn.ae
Taghrid Arabia Taghrid.Arabia@arn.ae
Meryam Salhieh Meryam.Salhieh@arn.ae
Amna Aboud Samiri email@example.com